The 5 Best Plumbers in Gold Coast with Round-the-Clock Services
As a homeowner, plumbing problems are the worst to deal with in the house. It’s such a nightmare, especially if you have no idea where in the whole plumbing system the root cause is.
I remember that time when my water bills were ridiculously high for a couple of months, and I couldn’t figure out why. Turns out the running toilet was the culprit, and I didn’t even notice it until the plumber pointed it out.
It was just a small amount of water, but it was continuously and quietly trickling into the bowl all the way to my monthly bills.
For this very reason, I asked my Best Gold Coast team to help me find the best plumbers in Gold Coast. We looked for the ones that can come to your rescue at any time of the day. Here’s who made the cut!
How much do plumbing services cost in the Gold Coast?
Gold Coast plumbers typically charge between $50 and $150 per hour, but many plumbers also charge a fixed price per job.
1. DCM Plumbing & Draining Pty Ltd
Address: Unit 3/24-30 Dover Dr, Burleigh Heads
Phone: +61755765305
Business hours: 24 hours
Being a family-owned plumbing company for 37 years, DCM is one of the trusted services in the city. We found their services comprehensive, offering everything from general maintenance to emergency plumbing.
One thing that makes DCM popular is the 24-hour service. According to the homeowners, it’s such a lifesaver that they can call the team for emergency plumbing at any time.
Not to mention there’s no call-out fee, unlike other emergency plumbing services.
We also appreciate that the DCM team offers a free plumbing health check with every service visit. By checking the whole plumbing system, homeowners are made aware of any underlying issues.
Another thing that made DCM stand out was the upfront and fixed quote they provide before any work begins. Plus, the price is so much more affordable than other plumbing services in Gold Coast.
However, we found the DCM team’s communication a little lacking. Some homeowners reported instances of them being passed on to another plumber unknowingly, leaving them confused.
DCM is a great plumbing company.
“ They have attended to our emergencies on a number of occasions now, and we have always found them to be friendly, knowledgeable, and efficient. Making sure that they get the job done in the best time they can. All the tradesmen are wonderful, and nothing seems a bother.”
- Janice Nuttney, Google Reviews
I had an excellent experience with DCM Plumbing & Drainage.
“From the moment I called, their team was professional, prompt, and extremely knowledgeable. They quickly identified the issue and provided a clear explanation of the work required. The job was completed efficiently, with great attention to detail, and the team left the site clean and tidy. I really appreciated their friendly attitude and willingness to answer all my questions. I wouldn’t hesitate to recommend DCM Plumbing & Drainage for any plumbing or drainage needs. They are reasonably priced, reliable, and trustworthy.”
- D. A., Google Reviews
2. The Plumbing Doctor
Address: 3-4/68 Kortum Dr, Burleigh Heads
Phone: +61755306333
Business hours: 24 hours
The Plumbing Doctor is well-known for providing a fast, fair, and reliable plumbing service for many homeowners in the city.
The company offers a 24/7 emergency plumbing service. Homeowners appreciate that the team always comes with a fully stocked van, so many common problems are fixed immediately rather than requiring follow-up trips.
Homeowners also mention that the team doesn’t charge a call-out fee; instead, they’ll provide a fixed-price quote before proceeding to the job.
What really impressed us was the company’s support in training future plumbers in the city. We were informed that the team would often bring an apprentice to help.
Although it’s part training for these apprentices, homeowners mentioned that they’re a reliable and valuable part of the team.
Overall, many homeowners commend the team for consistently providing high-quality service, including prompt responses to concerns and efficient work.
However, a few past customers also noticed some inconsistencies in the service, like difficulties in communication and some delays.
But the good thing we noticed is that whenever there are complaints regarding the services they provided, the team is quick to respond and address the concerns professionally.
Very pleased with their responsiveness.
“I had an emergency leak late at night, and Levi arrived fast, handled everything calmly, and charged reasonably. I’m so ecstatic, will call again if any issues arise! RECOMMEND! 10/10 Thank you so much, TPD and young Levi!”
- Lucy Dechen, Google Reviews
Top notch
“I’ve dealt with some shady plumbers before, but the Plumbing Doctor is legit! Timely, organized, and gets the job done! Kudos to Alysha. Top notch with a great attitude. I hope to see more women out there in this field if they are half the worker she is!”
- Jackie Pohl, Google Reviews
3. Gold Coast Plumbing Company
Address: 32 Sandalwood Terrace, Nerang
Phone: +61 1300 390 361
Business hours: Monday to Friday, 7 AM–4 PM
Gold Coast Plumbing Company is another solid choice for many homeowners due to its customer-oriented offerings.
The company offers a 24/7 emergency service with no call-out fees as well. Homeowners also appreciate that for any paid job, a free inspection of the whole plumbing system is included.
While they don’t promise a super-fast arrival, the homeowners told us the team usually arrives within a 2-hour window after the call, which we think is a pretty reasonable wait.
We also appreciate that they never forget to call when they’re on the way.
Homeowners shared that when the plumbers come to their place, they wear boot covers and use tidy mats. And they always, always clean up afterwards.
This speaks volumes about their respect for every home, and we commend them for it.
One downside, though, is that we found their services more expensive compared to other companies we looked at.
Gold Coast plumbing was amazing!
“They were friendly and answered all the questions I had. They responded quickly and came the next day, removed my old leaking hot water system, and replaced it with a brand new one within hours. Highly recommend!”
- Emma D, Google Reviews
Outstanding
“Outstanding service both from the initial booking all the way through to the job completed. Patrick did a fantastic job on site and was very professional and knowledgeable – a tricky install which he handled with amazing attitude. Would highly recommend for all work, and we will use it for our bathroom renovations, which are next on the list.”
- Rebecca Appleby, Google Reviews
4. Jetset Plumbing
Phone: +61 1300 453 873
Business hours: 24 hours
Jetset Plumbing promises that they’re just one call away to solve any plumbing problems in homes and businesses in Gold Coast.
We found their services thoughtful and customer-oriented. Homeowners told us that they provide a 24/7 emergency service with no call-out fee, which is a huge help in times of urgent need.
Not to mention the Jetset team charges upfront, unlike other plumbing services that charge by the hour. This way, homeowners are made aware of the cost before the work begins.
This is especially important since many past customers have also noted that Jeset’s services aren’t the cheapest in the market.
Nevertheless, it’s great that clients pay exactly what was stated in the quote; no hidden fees whatsoever.
We also appreciate that the company offers a 10% discount for all pensioners and seniors. We think that this is such a thoughtful touch, because not everyone honors such discounts for the elderly folks.
These guys are awesome!
“They are professional and hard-working. They are honest and transparent about what needs to be done, and clear about what the real cost will be if you do it cheaply, but they will offer options if possible. They show up on time, every time, for quotes and jobs, and then do an exceptional job, even cleaning up to a high standard when they are done. This is the 2nd major external plumbing job they’ve done for us, alongside a number of small ones like the hot water system and replacing broken taps. I honestly wouldn’t go anywhere else now!”
- Hedy Lucre-Impens, Google Reviews
Excellent job
“Thanks, Jordan, for a quick and excellent job changing over my tap and water outlet to ensure they meet pressure regulations. Good advice and quick turnaround on the job (all done in 2 hours from him coming out to look, do a quote, go get the parts, and come back to do the job). Would definitely use Jetset Plumbing again.”
- Ben Gasser, Google Reviews
5. Capital Plumbing
Address: Unit 1/46 Smith St, Southport
Phone: +61755284449
Business hours: 24 hours
The team is available 24/7, and they’re very reliable in emergencies with no call-out fees. Homeowners said they’re very prompt in responding to calls and that they would arrive quickly to resolve the problem.
Homeowners also mentioned that, for emergency services, the team will try to fix the issue the same day. But if they don’t have the specific materials needed for the job, they’ll provide a temporary solution until they return — usually the next day.
Property managers/owners especially love Capital Plumbing. They said the team provides tailored solutions for any plumbing needs on their properties, and one thing they commend most is the team’s respect and courtesy towards tenants.
These managers told us that the Capital Plumbing team worked efficiently without making any noise that would disrupt the tenants. The problem is always fixed quickly, and afterwards, the team makes sure to clean up before leaving.
We’re just disappointed to hear some complaints about hidden fees, where the team would charge more than what was quoted.
It’s not a regular occurrence, but it’s better to clear this out with them before committing.
Excellent
“Excellent service today on a weekend for a leaking toilet. The whole process from booking a visit to completion of the work was handled very professionally, and all details, including costs, were explained clearly to me. A courteous and very professional approach, with excellent communication at every step. My sincere thanks.”
- Dianne Moses, Google Reviews
Highly recommended
“I recommend Capital Plumbing to everyone, especially real estate. They’re just absolutely amazing. The young man who came to fix my hot water unit was super lovely, transparent with information and impeccable manners, and on time. Can’t praise them enough. They did a fantastic job and were immediate with next-day service. Thank you, Capital Plumbing!”
- Keira Brookes, Google Reviews