The 5 best travel agencies on the Gold Coast for an unforgettable trip
Planning your next adventure trip but want to avoid getting caught up in endless preparations?
That’s incredibly valid. Traveling should be about finding the time to relax and make memories, but it can get overwhelming to plan everything on your own.
From booking flights to planning activities – and staying alert for hidden fees – stress can steal the excitement.
While some still find joy in doing everything on their own, asking for assistance isn’t a bad idea. That’s where the travel agencies on the Gold Coast come in.
To help you find the best ones faster, we’re sharing our top favourites here! Read on to discover the one that matches your needs.
How much do travel agencies on the Gold Coast cost?
Travel agencies on the Gold Coast typically charge between $250 and $500. Some agencies charge service fees, while others earn through commissions.
1. Chirn Park Travel Associates
Location: Shop 3/41 Musgrave Ave, Chirn Park
Contact: [email protected] | +61 7 5609 4901
Business hours:
- Monday – Saturday 9:00 AM – 5:00 PM
- Sunday 9:00 AM – 3:00 PM
Chirn Park Travel Associates’ customer support is exceptional, with dedicated teams for in-store appointments, phone inquiries, and document assistance. What stands out is that they allow you to choose your preferred consultant.
We were impressed by their seamless handling of issues. For instance, one client shared that when a flight delay nearly derailed their plans, an associate stepped in and managed everything – from contacting airlines to submitting documents – without them having to lift a finger.
Whether you’re planning a domestic or international trip, their team provides invaluable insights to make your journey unforgettable – all at a reasonable price.
However, during peak seasons, like the holidays, their team can get easily overwhelmed, leading to slower responses.
Additionally, their website feels cluttered and outdated, and the confusing navigation layout makes online bookings less appealing compared to their in-store service.
Despite these minor drawbacks, Chirn Park Travel Associates remains a trusted travel companion for us.
Can’t recommend them enough
“We have recently returned from our Indonesian Family Holiday organised by Alana at Chirn Park Travel Associates and can’t recommend them enough… Alana organised our travel plans perfectly with all our accommodation, airfares and transfers being excellent and running smoothly. We will definately be contacting Alana and the team at Chirn Park Travel Associates for any future travel arrangements. A+++++ ;-)”
– Dave Cormack, Google Review
The team were exceptional to deal with
“Ben, Chelsea, Kari and the team were exceptional to deal with. We booked our travel after receiving great options and advice from them for travelling with a baby. Nothing was too much trouble, even when we changed our minds about travel plans and details. We had an unexpected problem with an airline on our trip and the after hours emergency team and team in the office were able to calmly assist us, taking the pressure off us to deal with multiple airlines to resolve it. They also handled follow up with the airlines upon our return who refunded money we had to pay along the way. The team went above our expectations at all stages to make sure our experience and our travel was as easy as possible. We will definitely use them again and recommend to others!”
– Samantha Furneaux, Google Review
2. Holiday International Golden Travel
Location: 2/20 Scarborough St, Southport
Contact: [email protected] | +61755283888
Business hours: Monday – Friday 10:00 AM – 5:00 PM
When we contacted Holiday International Golden Travel for a travel guide, their customer support was swift in assisting us. Prompt responses made the process smooth – which is exactly what you’d want when traveling.
Their ability to communicate in multiple languages – Mandarin, Japanese, and Cantonese – made it easy for their diverse clientele to ask questions and understand the details clearly.
What sets them apart is their knack for understanding client needs. They offer customisable options like an adventure-packed package or a luxurious getaway.
If you have a specific location in mind, just let them know, and they will tailor your package and even offer add-ons like professional photography services to capture your best moments.
However, premium service comes with a premium price. While their offerings are enticing, they may not suit all budgets.
Additionally, walk-ins are not recommended, as they only prioritise scheduled appointments.
Absolutely fantastic to deal with
“I was referred to Sally Chung through a friend. You tend to be a bit nervous of dealing with people you don’t know or can’t see as they are located in a different state. I trusted the referral and spoke with Sally Chung who was absolutely fantastic to deal with. Her efficiency was 12/10, and she remembered me throughout the transaction. Everything happened smoothly and quickly, efficiently and everything was delivered on time. Sally is now in my phone as “Sensational Sally the Super Travel Agent.”
– Max Pracy, Google Review
Saved us so much time
“The service I received from Sally exceeded my expectations and I couldn’t be happier. Our Virgin Australia and Air New Zealand flights are cancelled due to covid last year, Sally helped us to fix up the travel credit quickly which saved us so much time to contact the flight companies. I highly recommend Holiday International Golden Travel!”
– Addie Liu, Google Review
3. Main Travel Beach – Gold Coast
Location: Suite 13, Level 1 Corner Hughes and Tedder Ave, Main Beach
Contact: [email protected] | +61755882500
Business hours: Monday – Friday 8:00 AM – 5:00 PM
If you love cruise trips, Main Travel Beach is a great option. They offer expert travel advisors, unbeatable perks, and seamless planning.
From African safaris to European tours, their diverse packages cater to all types of travelers.
We especially love their “Meet, Mingle, and Toast to Travel” package, which highlights a laid-back trip with champagne, gourmet canapés, and a chance to connect with like-minded adventurers.
We also appreciate their partnerships with top operators like Viking and Adventure World, ensuring unforgettable experiences. Plus, their pricing is reasonable, and last-minute bookings are hassle-free.
However, while their staff are friendly, their customer support lacks the polish of top-tier agencies. Responses can be slow during peak times, like the summer season, and often require multiple follow-ups to resolve.
I cannot recommend him highly enough
“I’ve lost count of how many times I have had Phil Snow from Main Beach Travel arrange my flights and holiday accommodation, over the last decades, and I cannot recommend him highly enough.”
– Chris Williams, Google Review
Fantastic travel agent
“Hollie from Main Beach Travel was our travel agent and she was fantastic. Hollie assisted us in flights, accommodations and recommendations. I would recommend using this company and will be in the future. Hollie found us a unique and beautiful Tuscany retreat. It will always remain an unforgettable experience.”
– Tanya E., Google Review
4. Discover Queensland
Location: Suite 202, Level 2/89/91 Surf Parade, Broadbeach
Contact: [email protected] | +61 7 5649 9989
Business hours: Monday – Friday 8:00 AM – 6:00 PM
If you’re planning to explore Queensland, Discover Queensland is a worthy agency to consider. Their staff’s local knowledge is unmatched, guiding you to Gold Coast hotspots and hidden gems with ease.
Past customers frequently praised their seamless booking process, with many noting that even last-minute changes to schedules and packages were handled smoothly and without issues.
We also loved their commitment to sustainability, partnering with eco-friendly organisations like Nightfall Camp and the Reef Magic Cruises to promote ethical tourism.
Whether you’re traveling solo or in a group, they offer flexible deals and gift vouchers valid for up to five years. These vouchers make perfect gifts, though the package can’t be changed unless the activities are unavailable at the time of redemption.
However, their premium pricing may not suit tight budgets, and their packages are not customisable once booked. Additionally, some seasonal tours, like whale watching or reef diving, are only available in specific months.
Easy booking every holiday
“If only booking every holiday was this easy!! Logan arranged quote and was extremely responsive and amazing to deal with. He happily responded to any questions I had and provided exceptional customer service. Thanks Logan!!”
– Kelly Lambert, Google Review
Fantastic to deal with
“I have been a customer of Discover Queensland for 7 years now and always book my QLD trips through them. They are fantastic to deal with and I have complete faith that I am getting the best deal. My recent booking was with Tulane and she was brilliant in understanding the complexities of booking a family holiday when you have 3 boys with large age gaps. Her knowledge and experience helped guide me to one of the many options she provided to suit my needs. Thank you Discover Queensland”
– Joe Dintini, Google Review
5. F.I.T. Travel Australia
Location: 5 Lawson St, Southport
Contact: [email protected] | +61756383699
Business hours: Monday – Friday 9:00 AM – 5:00 PM
If you’re a fan of solo or independent travel, F.I.T. Australia is our top pick for offering custom itineraries for free-spirited travelers.
They excel in domestic and international tours, covering destinations like Australia, New Zealand, Fiji, Bali, and the Pacific Islands.
We’re quite impressed with their seamless mid-trip adjustments. For instance, one client shared with us how F.I.T.’s team remained calm and professional while handling unexpected schedule changes during the trip, ensuring the experience stayed stress-free, as they promised.
What’s more, they offer competitive rates, making them a great choice for budget travelers.
The challenge we found is their poor choice of partners, as some don’t meet the same quality standards, leading to inconsistent experiences.
One of their previous clients shared a disappointing experience with a tour package that included a partner-operated rainforest hike. F.I.T. Australia planned it well, but the partner’s guide arrived late, provided little guidance, and their low energy marred the trip.
Quick response to my requests
“FIT provide us exceptional service. They always give me quick response to my requests. The driver they arranged for my group (13 people) finally became our private tour guides (we did not request them to do that, but they just walk with us to different places). I will definitely choose FIT again when I visit Australia again in the future.”
– Chi, Google Review
Knowledgeable
“Really good Customer Service .The team at southport really make you feel like family.I booked the cairns tour, they knew everything I needed to know about – where to stay, eat, what to do. I have highly recommended them to some friends because I know they will be well taken care of customer.”
– Ying Han, Google Review